May 13, 2013
On Friday, May 10, 2013 the Trustees of the ILWU-PMA Benefit Plans met to discuss the progress of Coastwise-Zenith as the Third Party Administrator of the Coastwise Claims Office. Coastwise-Zenith will continue to provide onsite support to our members with problematic claims at 620 S. Centre St., San Pedro, CA 90731 for the week beginning on May 13, 2013.
Local 13 has pledged its full support to the Plan Trustees in resolving problematic claims to the point of payment. We, Local 13, continue to remain instrumental in the efforts to continue having Coastwise-Zenith available onsite for the purpose of resolving problematic claims for our members. Local 13 will continue to work with Coastwise-Zenith on these issues until ALL claims have been resolved and they are on track with claims processing or until alternative solutions have been decided.
Please make use of Coastwise-Zenith time while they are here onsite with us, so they can realize the depth of the problem and the need for them to be here in our Port until all is resolved.
Health Benefits Officer
Update Coastwise-Zenith 05-13-13
April 25, 2013
Coastwise Claims/Zenith will start providing on-site claims & customer service support to all Southern California ILWU on the following dates and location:
10:00 a.m. - 5:00 p.m.
Tuesday through Friday
(04/30/13 – 05/03/13)
9:00 a.m. – 5:00 p.m.
620 S. Centre Street
San Pedro, CA 90731
(Corner of 6th and Centre Street next to Subway)
Please bring all EOB’s, Claims and Medical Bills (out of the envelope) and have ready for review.
Any inappropriate behavior (discriminatory remarks, harassing conduct, cursing, shouting or threats) will not be tolerated and you will be asked to leave the premises.
Jerry Avila, Health Benefits Officer
ILWU Local 13 OPEIU #537/MV
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